Industry Manual - WSAVA 2026

Dear Supporter,

We are happy to present you with the WSAVA 2026 Industry Symposia Manual which will take place in Warsaw, Poland on 13-15 October 2026.

Venue Adress:

Warsaw EXPO XXI Centre

Ignacego Prądzyńskiego 12/14, 01-222 Warszawa

https://expoxxi.pl/

This manual covers important information and is designed to assist in preparing for your Industry Session. We trust that you will find it helpful and suggest that you read all the information presented. It will take you very little time now and could save you a great deal of time later.

Please forward this manual to everyone who is working on this project.

For further support, please don’t hesitate to contact me:

Aleksandra Sinapova

Exhibition & Industry Coordinator

E: asinapova@kenes.com | M: +359 895 76 0548

Exhibitors and Supporters Portal

Each supporter will receive an e-mail with login details to access the Portal. The Portal enables supporters to:

Submit a company logo and profile
Submit deliverables as per contract
Order lead retrievals/scanners

The login details will be sent to the person signing the contract. This person is responsible for passing on the login details to third party if needed.

Access to all Portal services will be available only after submission of your company profile and logo.

Only deliverables, as indicated in your contract, should be submitted via the Portal. Items not included in your contract will not be processed.

Lastly, Kenes Group is offering participants and supporters special rates for various hotels in Warsaw. Information, pictures, location and rates are available on the hotel accommodation page:
click here or email us at mnedyalkova@kenes.com.

Please do not hesitate to contact me for further information or assistance.
We look forward to welcoming you to Warsaw and wish you a successful Industry Session!

Industry Deadlines and Key Dates

Action Item (Please refer to your signed contract)	Deadline	Contact Person
Staff Hotel Reservation	As soon as possible	Milena Nedyalkova mnedyalkova@kenes.com or https://wsava-congress.org/wsava-hotels/
Payment of Invoice Balance	Must be received in full one week prior to the Congress	Pazit Hochmitz phochmitz@kenes.com
Symposium Final Program (for approval by Scientific Committee) *Please note that all speakers must be approved by the committee	As soon as possible and no later than Tuesday, 11 August	Aleksandra Sinapova asinapova@kenes.com
Promotional E-mail Blast (Exclusive and Joint)	Thursday, 10 September
Promotional Post E-mail Blast	Thursday, 10 September
Text for Push Notifications	Thursday, 10 September
Mobile app adverts	Thursday, 10 September
Onsite Bag Inserts for approval of design	Thursday, 10 September
K-Lead Retrieval System	Thursday, 24 September	To reserve your Scanners, please refer to the on‐line Exhibitor’s Portal
AV– scheduling Tech rehearsal, placing orders for extra AV for the Sponsored Symposia and AV for Congress rooms ONSITE		Mike Perchig nest@nest-av.com
Placing orders for Voting/ ’Ask the Speaker’ and other Technology Products and Services	As early as possible, preferably before Wednesday, 16 September	Olaya Espejo oespejo@kenes.com
Hostesses & Temporary Staff Hire	Coming soon
Catering Services	Orders received after Thursday, 01 October, will be subject to a 20% late-order surcharge. Orders received after Thursday, 08 October, will be accepted and fulfilled subject to availability	Belvedere For Catalogue, click here For order form, click here For Credit Card authorization, click here Please send the order form and the excel catalogue with your chose to maja.kurowska@belvedere.com.pl
Shipping & Material Handling Services
Door to Door Shipments	Please contact MERKUR EXPO LOGISTICS GMBH	Merkur Expo Logistics Patricia Zintel E-Mail: patricia.zintel@merkur-expo.com Mobile: + 49 (0) 170 2229525 For shipping instructions please click HERE
Shipment via Advance Warehouse	No later than Monday, 05 October
Exhibition goods – Direct Deliveries to Meeting Venue	Subject to time slot, only full load trucks NB! Please note there should be a person from your side to receive your Deliveries.

Industry Symposia Timetable

https://wsava-congress.org/industry-sessions-timetable/

Timetable and halls are subject to changes. The most updated timetable is published on the Congress website.

Important notes:

Due to CE accreditation criteria for this Congress, the following rules apply:

Congress banner should NOT be used in any promotional materials created by the supporter.
Materials created by companies should NOT utilize the main event marketing look and feel.
When promoting your symposium, please always indicate on any of your promotional materials “Sponsored Symposium – non-CE session”
When promoting your symposium, you are allowed to use the phrase: “Official symposium of 51^st World Small Animal Veterinary Association Congress”, which will take place in Warsaw, Poland, on 13-15 October 2026.
We recommend arriving at least 15 min prior to the start of your Symposium, to check the setup. A member of the Kenes Operational team will be available onsite should you need any assistance.
Handouts are allowed to be distributed at the entrance to the Symposium Hall; however, it is NOT permitted to place material on the seats inside the hall.
Printed tent cards placed on the head table are allowed and should be produced and provided by supporter.
We ask presenters to follow the time schedule precisely in order for the day’s events may run smoothly. The updated scientific program can be found on the WSAVA 2026 Website

In addition, it is not permitted to use the WSAVA 2026 logo on any of the symposia materials.

Speaker’s Expenses

WSAVA 2026 will not cover Industry session(s) speaker expenses.

As indicated in the sponsorship agreement, the supporting company, in addition to the support fee, must cover all speakers’ expenses, including registration fees, accommodation and travel expenses.

This also applies in the case where the Sponsored Symposium speakers have already been invited by the Conference and have made prior travel arrangements independently.

Catering

Catering is exclusive to BELVEDERE and should be ordered in advance. Supporters who wish to order food and beverages for their symposium or/and meeting room are welcome to do so directly with them:

For Catalogue, click here

For order form, click here

For Credit Card authorization, click here

Please send the order form and the excel catalogue with your chose to maja.kurowska@belvedere.com.pl

Food and drinks are allowed to be taken into the symposium halls. No buffet is allowed.
Please foresee a break following the symposium of at least 30 minutes to clean the hall.
Please note that an additional charge might be applied for cleaning the hall immediately following the session.
If you are planning to have catering together with the symposium, it is recommended to indicate in all publications that breakfast/lunch boxes will be served as long this does not contradict the supporter’s internal compliance policy.

Onsite Symposia Sessions Halls

Coming soon.

Location and Layout

Coming soon.

Audio-Visual (AV) Equipment Onsite

Presentations Upload Onsite

If you are using a PowerPoint presentation (or any other PC-based application), please note that you have to deliver it on a USB Memory stick to one of the technicians in the Speakers’ Ready Room as soon as you arrive at the Venue in the morning – and at least 1 hour before the start of the session.

Please note that Congress computers in the Halls are being are supplied with Office 2019 (at least) and the native ratio of the projection on the screens in the halls is 16:9.

If you include video clips in your PowerPoint presentation, be sure to test it with the technician in the Speakers’ Ready Room at least 2 hours before the start of the session or as soon as you arrive at the venue in the morning. Please make sure to check it with the technician in the session hall where your lecture is taking place, during a coffee or lunch break prior to your session, at least 30 minutes before the start of the session – even after checking it in the Speakers’ Ready Room.

IMPORTANT NOTE FOR MACINTOSH USERS

To use MAC presentations on the PC compatible Congress computer, please note that you need to prepare it according to the instructions below, before taking it to the speaker room:

Convert it to PowerPoint or PDF.
Use a common font, such as Arial, Times New Roman, Verdana etc. (Special characters might be changed to a default font on a PowerPoint-based PC).
Insert the images as JPG files (and not TIF, PNG or PICT – these images will not be visible on a PowerPoint based PC).

As previously mentioned, we strongly recommend scheduling a technical rehearsal and testing the Presentations during the rehearsal. Please note that an extra charge might incur.

Please plan directly with the Congress Audio Visual Coordinator, Mike Perchig at: nest@nest-av.com

Symposium Promotion Onsite and Virtual

Due to CE accreditation criteria for this Congress, the following rules apply:

WSAVA Logo should NOT be used in any promotional materials created by the supporter.
Materials created by companies should NOT utilize the main event marketing look and feel.
When promoting your symposium, please always indicate on any of your promotional materials “Sponsored Symposium – non-CE session”
When promoting your symposium, you are allowed to use the phrase: “Official symposium of the 51^st World Small Animal Veterinary Association World Congress”, which will take place in Warsaw, Poland 13-15 October 2026.

In addition, it is not permitted to use the WSAVA 2026 logo on any of the symposia materials.

Session Agenda

The final session agenda should include the following information:

Session Title (up to 110 characters including spaces)
Session Description (up to 200 words, you can also include hyperlinks inside of it)
Speaker Presentations Titles
Timing – duration of each speaker presentation and full timing of the agenda
Speaker/Moderator Full Name
Speaker/ Moderator Country
Speaker/ Moderator E-mail
Speaker/ Moderator Affiliation
Speaker/ Moderator Bio and Photo (please see specs below)

Please see below specs for Speaker Bio and Photo.

Speaker Bio – up to 200 words.
Speaker Photo – 180×240 px, JPG Format

Please click here in order to provide above requested information as soon as possible and no later than Tuesday, 11 August if you need any assistance please contact the Industry Coordinator: Aleksandra Sinapova at asinapova@kenes.com.

Promotional Items

This section includes guidelines which will assist you to prepare promotional items related to your industry sessions, however, kindly refer only to the relevant items in accordance with your sponsorship agreement.

Guidelines to follow when creating your promotional items and content:

When creating adverts for mobile app, program book and mailshots is allowed to promote product, symposia, or company promotion. Only when promoting symposia please add the following text inside: Sponsored Symposium – non-CE session

When creating adverts for External and Internal lobby flags in the virtual platform is allowed to promote symposia or company promotion. Only when promoting symposia please add the following text inside: Sponsored Symposium – non-CE session

1.Mobile App Push Notification

For supporters entitled to a push notification as per their signed contract, kindly submit the text by

Thursday, 10 September to asinapova@kenes.com according to below guidelines:

Message Title – Maximum 40 characters including spaces
Message body – Maximum 140 characters including spaces
Preferred date and exact local time, please coordinate with your industry coordinator
*Note the final schedule will be determined closer to the Congress, considering other push notifications.

Push notifications will be sent out during breaks in order not to disturb the participants who are inside the halls.

2.Mobile App Advert

For Supporters sponsoring the App please send via email to and asinapova@kenes.com by Thursday, 10 September.

File format: PNG or JPG (up to 800 KB)

Size: 780 x 1688px

Kindly be advised that the advertisement is presented as a static image; therefore please ensure your design does not include any clickable URLs. Also, for optimal readability on mobile devices, we suggest avoiding small text.

3.Onsite Bag Inserts

Bag inserts are to be printed and delivered by the supporter.

Should you be entitled to a bag insert as per your contract, please follow the procedure below:

Please submit the final artwork (prior to printing) for approval no later than Thursday, 10 September via email to asinapova@kenes.com
The bag insert should not exceed a double side of standard A4 dimensions.
When promoting your Symposium, please include the following disclosure: “Sponsored Symposium – non-CE session”. Please check the latest registration numbers with the Industry Coordinator before

Important Notes Regarding Shipping of Bag Inserts:

Bag inserts must arrive at the venue no later than Sunday,11 October to be included in the Congress bags.
Please inform us who the sender of your package is, including full name and contact details.
Merkur Expo Logistics is the official logistic agent for the WSAVA 2026 Congress. To ensure the safe and timely arrival of your inserts, we strongly recommend sending the inserts via Merkur warehouse (fees will incur). Further details can be found in the in the Shipping Instructions
Packages should be labeled with the supporting company name, name of the responsible person (who will be onsite), and the name and date of the event. Please also make sure to state ‘Bag Inserts on all packages.
Direct deliveries to the venue MUST be coordinated in advancewith Merkur. Please share with Merkur the full delivery details such as sender name, number of boxes, tracking number, weight, dimensions. Please note that all materials entering the venue incur a handling charge (including bag inserts and display items). No other company is permitted to deliver operating, and handle goods inside the venue
Any deliveries made directly to the venue without going through the official logistics agent will be at the supporter’s own risk. If they do not arrive on time or are misled, the Congress organizers and official logistics agent will not take any

4.Exclusive Pre and Post Email Blast

Sponsors entitled to an Industry Mailshot as per their signed contract, please click here for the design requirements. Please make sure to forward these guidelines to your web-designer/programmer. Please upload the HTML version of your mailshot and other relevant files together in zip folder and send us everything with the subject line to Aleksandra Sinapova at asinapova@kenes.com no later than Thursday, 10 September.

To ease your design process, we’ve created some ‘ready-to-use’ HTML templates that you can modify to suit your specific needs. These templates are designed to align with the design guidelines detailed in the PDF. Feel free to request these templates at any time.

5. Joint E-mail Blast

For the joint e-mail blast, please prepare two files according to the following specifications:

1 Banner/Image Format: JPEG Width: 300 pixels Height: 250 pixels
1 PDF or any website (to be linked to the banner/image)

Please send the required file(s) to the Industry Coordinator: Aleksandra Sinapova at asinapova@kenes.com and no later than Thursday, 10 September.

The exact launch date of the joint e-mail blast will be advised closer to the Congress. It will be sent out to the preregistered participants who have agreed to receive promotional material from supporters.

Important notes for both Pre and Post, Joint Mailshots:

In case the webmail is promoting a sponsored session, please include the following disclaimer: “Sponsored Symposium – non-CE session”.
It is not allowed to use the WSAVA logo.
The event’s banner will be added to the webmail’s header by Kenes.
The “From” field will be “WSAVA 2026 Supporters”.
The E-mail Blast will be sent out to the preregistered delegates who have agreed to receive promotional material from supporters.
Content received after the deadline may be processed for an additional fee.

Symposium Signage Onsite (Optional)

Symposium supporters have the option to create signage promoting their symposium according to the guidelines below. The symposium signage should be produced by the supporter.

1.Session Hall Signage

Self-Standing Sign at the Entrance
One stand-alone sign to be placed at the entrance of the session hall 30 minutes prior to the sessions published start time. Please make sure to indicate the following disclosure on the sign: “Sponsored Symposium – non CE session”.

Stage Banners
1 x free standing vertical sign to be placed on/next to the stage. Maximum dimensions: 150cm wide x 250cm high.
Banner placed in front of the head table facing audience. (Please refer to Section 4: Symposia Session Halls Onsite).

2.Self-standing signage in the Exhibition Area

The Supporter is entitled to place one sign (W85cm x H200cm) advertising the Symposium on the day of the session only. The sign may be placed in the exhibition area during exhibition opening hours. Please liaise onsite with the Kenes Staff.

Miscellaneous Information

Wi-Fi

Free Wi-Fi will be available at the Congress venue. Please be aware that public Wi-Fi capacity is limited. Therefore, it is restricted to email and web browsing activity.

Meeting Rooms / Hospitality Rooms

Supporters interested in renting a meeting room during WSAVA 2026 Congress should contact Industry Liaison & Sales, Mrs. Nikol Karabelova at: nkarabelova@kenes.com

Waste Disposal

Please note that it is the supporter’s responsibility to leave the symposium session hall in a clean and tidy manner once your symposium has finished. Any items such as leaflets, banners, roll-ups must be removed from the hall at the end of your session. Any discarded waste, including promotional material, left behind will be removed by the Congress organizers at the expense of the supporter concerned.

Onsite Badges

Each supporter is entitled to 10 Symposium badges which allow access to the supporter’s symposium only (Individual names will not appear on the badges). Symposium badges can be collected 2 hours prior to the session from the Registration Desk and should be returned to the desk after the session ends.

Catering

Catering is exclusive to Belvedere and should be ordered advance. Supporters who wish to order food and beverages for their symposium and/or meeting room are welcome to do so directly with:

For Catalogue, click here

For order form, click here

For Credit Card authorization, click here

Please send the order form and the excel catalogue with your chose to maja.kurowska@belvedere.com.pl

For your information, refreshments (included in the registration fee) will be served in the exhibition area as per times scheduled in the scientific program.

Hostesses & Temporary Staff Hire

Coming soon

Badge Scanner/ Lead Retrieval System

Badge Scanner/ Lead Retrieval System

Lead Retrieval systems are a helpful tool for receiving participants’ contact information when they visit your booth. Information obtained by the lead retrieval system enables Exhibitors to enhance their database by securing valuable leads for further marketing and communication.

We are pleased to offer you the “K-Lead” Application. Exhibitors can download the “K-Lead” app onto their own smart phone or tablet and transform their device into an instant, easy lead retrieval system and capture participants’ full contact information with a quick scan of their badge.

Advantages of the K-Lead application:

Seamless Integration: Download directly to your device; no extra hardware needed!
Effortless Scanning: Quickly scan attendee badges to capture leads.
Customizable Notes: Add personal comments to each lead for better follow-up.
“Quick Scan” Function: Ability to quickly scan delegates as they enter the symposium hall.
Instant Access: Get real-time lead information for immediate engagement.
Universal Compatibility: Download from the Apple Store or Google Play using “Kenes K-Lead App.

Cost per unit: 750 EUR (excluding 4% credit card charges fees, excluding VAT if applicable).

Device is NOT included!

Deadline: Thursday, 24 September

Onsite rate of 850 EUR will be applied for order received after above deadline.

Unlock the Power of K-Lead Plus:

Automated Follow-up Emails: Immediately after scanning, send personalized emails to every lead. Make every connection count without lifting a finger!
Tailored Email Customization: Craft the perfect message with customizable subject lines, email content, and signatures. Attach PDFs to add a polished, personal touch that stands out.
Timely Engagement: Say goodbye to the hassle of manual follow-ups. K-Lead Plus handles it by sending tailored emails right after each scan, keeping your brand top of mind.
Trackable Insights: Monitor how your emails perform with engagement metrics. Learn what works and refine your strategies for maximum impact, ensuring you’re always improving.
Compatibility: K-Lead Plus requires at least one K-Lead license purchased.

Cost for K-Lead Plus: 350 EUR

Key Notes for K-Lead and K-Lead Plus:

Device Not Included: The application must be installed on your personal or company device (tablet/smartphone).
Reliable Data: Participant badge barcodes carry contact details as provided by registrants or their agencies. Note: Group registration may contain generalized information.
Content Responsibility: Information content is managed by the registrant or their agency, not Kenes Group or the Organizing Committee.
Easy Reservation: Secure your Wireless Barcode Reader in the Exhibitor’s Portal https://exhibitorportal.kenes.com.
GDPR Compliance: We’ve updated our privacy policy in compliance with GDPR. Your personal data won’t be shared without consent. Presenting your badge for scanning implies consent to share your details.
By purchasing the K-Lead and the K-Lead Plus, Exhibitors and Sponsors agree to Data Processing Agreement.

How to order K-Lead and K-Lead Plus? -> Please access the Exhibitor’s Portal https://exhibitorportal.kenes.com

API Integration

Do you want to use your own scanning device or app? Need real-time API integration?
We’re excited to introduce our new API-sharing service that seamlessly integrates delegate data from our events directly into your CRM. No more manual data entry—just instant, secure, and accurate lead transfer.

How it works:
Instant API Access – Scan delegate badges using your own app and retrieve full attendee details.
Real-Time Sync – Automatically update your CRM.
CRM Compatibility – Integrates with major CRM systems like Salesforce, HubSpot, and Microsoft Dynamics.
Data Accuracy – Ensure accurate, up-to-date delegate info, reducing manual entry errors.
Custom Mapping – Adapt data fields to fit your CRM’s structure.
Secure & Compliant – Advanced encryption ensures data protection.
Analytics & Reporting – Gain insights on leads and engagement.

Benefits of this solution?

Saves time by eliminating manual entry
Enhances lead accuracy and efficiency
Integrates effortlessly with your existing tools

To get a quote and place your order, please reach out to the Exhibition Manager E-mail:asinapova@kenes.com

Cost:
License per event: €1800 invoiced before the event

API calls: invoiced after the event, based on the number of calls (scans) made:
– Up to 200 calls – calculated by €4 per call
– Up to 500 calls – calculated by €3 per call
– From 500 calls and up – calculated €2 per call

Deadline: Thursday, 24 September

Innovative Products for Industry Symposia

Maximize your Participant Experience – Use our innovative technologies for your Symposium

Kenes is proud to deliver a wide variety of quality onsite technology products and services.
We offer:

Live Streaming and many more products designed for capturing and recording symposium content.
Voting, Evaluations, and more products designed for increasing participant’s interaction during symposium sessions.
Translation services for any language are available in two options. The conventional approach involves local interpreters and the use of headphone receivers. Alternatively, we offer a cutting-edge AI-powered solution. With this innovative method, participants can access live translations and captions seamlessly by scanning a QR code on their mobile phones.

We also provide tailor made customized solutions – contact us to make it happen!

PLEASE NOTE: All product solutions are offered exclusively by Kenes Group.

Please contact us to discuss your needs and our relevant solutions.

Please submit your order by Wednesday, 16 September. Orders received after the deadline will incur rush fees.

Shipping Instructions

Kindly note that Merkur Expo Logistics GmbH is the sole official on-site agent nominated by Kenes Group to handle all in/out shipments arriving to this Conference.
Contact details:

Deliveries and Shipments

If you need to deliver materials for your session, please coordinate with Merkur Expo Logistics GmbH, the official on-site logistics provider appointed by Kenes Group. All in/out shipments for this meeting must be handled exclusively by Merkur.

Contact details:

Merkur Expo Logistics GmbH

Patricia Zintel

E-mail: Patricia.Zintel@merkur-expo.com

Mobile: +49 (0) 170 2229525

For shipping instructions please click HERE

We strongly recommend sending your materials to Merkur warehouse in Germany.

Deadline: Monday, 05 October

It has an additional cost but by doing so you make sure that your items arrive safely and on time to the event.

Supporters may choose to use their own services to deliver their symposia materials to the venue door (as of Sunday, 11 October). However, no other company is permitted to deliver, operate, and handle goods inside the venue. Merkur has the responsibility of receiving and handling all materials for a fee as published on the “Tariff” section (please refer to the full shipping instructions). Handling rates are based on the incoming weight of shipments.

In order to receive a price quote for handling and to assure arrival of your materials, please be sure to complete the “Pre-advise” form included in the shipping instructions.

————————————————————————————————-
Important:
Shipping Labels must be attached to all boxes. Labels will be provided by Merkur upon request.
————————————————————————————————-

Kindly note that all shipments should be ensured from point of origin.

Contacts Information

Congress Organiser

Kenes Group
Rue François-Versonnex 7
1207 Geneva, Switzerland
Tel: +41 22 908 0488
Fax: +41 22 906 9140

Hotel Sales Manager

Milena Nedyalkova
E-mail: mnedyalkova@kenes.com

Industry Coordinator

Aleksandra Sinapova

M: +359 895 76 0548|

E-mail: asinapova@kenes.com

Audio Visual Coordinator

Mike Perchig

E-mail: nest@nest-av.com

Industry Liaison & Sales
Nikol Karabelova

Tel: +41 22 908 0488 Ext: 293 | E-mail: nkarabelova@kenes.com

Registration Specialist
Sandra Silva
E-mail: reg_wsava26@kenes.com

Product Marketing Coordinator

Olaya Espejo

E-mail: oespejo@kenes.com

Contractors:

Catering

Belvedere

Email address: maja.kurowska@belvedere.com.pl

Onsite Logistic Agent, Material Handing & Customs Clearance Agent

Merkur Expo Logistics

Patricia Zintel

E-Mail: patricia.zintel@merkur-expo.com

Mobile: + 49 (0) 170 2229525

Hostesses & Temporary Staff Hire

Coming soon

Each supporter will receive an e-mail with login details to access the Portal. The Portal enables supporters to:

Submit a company logo and profile
Submit deliverables as per contract
Order lead retrievals/scanners

The login details will be sent to the person signing the contract. This person is responsible for passing on the login details to third party if needed.

Access to all Portal services will be available only after submission of your company profile and logo.

Only deliverables, as indicated in your contract, should be submitted via the Portal. Items not included in your contract will not be processed.

Please do not hesitate to contact me for further information or assistance.
We look forward to welcoming you to Warsaw and wish you a successful Industry Session!

Action Item (Please refer to your signed contract)	Deadline	Contact Person
Staff Hotel Reservation	As soon as possible	Milena Nedyalkova mnedyalkova@kenes.com or https://wsava-congress.org/wsava-hotels/
Payment of Invoice Balance	Must be received in full one week prior to the Congress	Pazit Hochmitz phochmitz@kenes.com
Symposium Final Program (for approval by Scientific Committee) *Please note that all speakers must be approved by the committee	As soon as possible and no later than Tuesday, 11 August	Aleksandra Sinapova asinapova@kenes.com
Promotional E-mail Blast (Exclusive and Joint)	Thursday, 10 September
Promotional Post E-mail Blast	Thursday, 10 September
Text for Push Notifications	Thursday, 10 September
Mobile app adverts	Thursday, 10 September
Onsite Bag Inserts for approval of design	Thursday, 10 September
K-Lead Retrieval System	Thursday, 24 September	To reserve your Scanners, please refer to the on‐line Exhibitor’s Portal
AV– scheduling Tech rehearsal, placing orders for extra AV for the Sponsored Symposia and AV for Congress rooms ONSITE		Mike Perchig nest@nest-av.com
Placing orders for Voting/ ’Ask the Speaker’ and other Technology Products and Services	As early as possible, preferably before Wednesday, 16 September	Olaya Espejo oespejo@kenes.com
Hostesses & Temporary Staff Hire	Coming soon
Catering Services	Orders received after Thursday, 01 October, will be subject to a 20% late-order surcharge. Orders received after Thursday, 08 October, will be accepted and fulfilled subject to availability	Belvedere For Catalogue, click here For order form, click here For Credit Card authorization, click here Please send the order form and the excel catalogue with your chose to maja.kurowska@belvedere.com.pl
Shipping & Material Handling Services
Door to Door Shipments	Please contact MERKUR EXPO LOGISTICS GMBH	Merkur Expo Logistics Patricia Zintel E-Mail: patricia.zintel@merkur-expo.com Mobile: + 49 (0) 170 2229525 For shipping instructions please click HERE
Shipment via Advance Warehouse	No later than Monday, 05 October
Exhibition goods – Direct Deliveries to Meeting Venue	Subject to time slot, only full load trucks NB! Please note there should be a person from your side to receive your Deliveries.

https://wsava-congress.org/industry-sessions-timetable/

Timetable and halls are subject to changes. The most updated timetable is published on the Congress website.

Important notes:

Due to CE accreditation criteria for this Congress, the following rules apply:

Congress banner should NOT be used in any promotional materials created by the supporter.
Materials created by companies should NOT utilize the main event marketing look and feel.
When promoting your symposium, please always indicate on any of your promotional materials “Sponsored Symposium – non-CE session”
When promoting your symposium, you are allowed to use the phrase: “Official symposium of 51^st World Small Animal Veterinary Association Congress”, which will take place in Warsaw, Poland, on 13-15 October 2026.
We recommend arriving at least 15 min prior to the start of your Symposium, to check the setup. A member of the Kenes Operational team will be available onsite should you need any assistance.
Handouts are allowed to be distributed at the entrance to the Symposium Hall; however, it is NOT permitted to place material on the seats inside the hall.
Printed tent cards placed on the head table are allowed and should be produced and provided by supporter.
We ask presenters to follow the time schedule precisely in order for the day’s events may run smoothly. The updated scientific program can be found on the WSAVA 2026 Website

In addition, it is not permitted to use the WSAVA 2026 logo on any of the symposia materials.

Speaker’s Expenses

WSAVA 2026 will not cover Industry session(s) speaker expenses.

This also applies in the case where the Sponsored Symposium speakers have already been invited by the Conference and have made prior travel arrangements independently.

For Catalogue, click here

For order form, click here

For Credit Card authorization, click here

Please send the order form and the excel catalogue with your chose to maja.kurowska@belvedere.com.pl

Food and drinks are allowed to be taken into the symposium halls. No buffet is allowed.
Please foresee a break following the symposium of at least 30 minutes to clean the hall.
Please note that an additional charge might be applied for cleaning the hall immediately following the session.
If you are planning to have catering together with the symposium, it is recommended to indicate in all publications that breakfast/lunch boxes will be served as long this does not contradict the supporter’s internal compliance policy.

Coming soon.

Presentations Upload Onsite

Please note that Congress computers in the Halls are being are supplied with Office 2019 (at least) and the native ratio of the projection on the screens in the halls is 16:9.

IMPORTANT NOTE FOR MACINTOSH USERS

To use MAC presentations on the PC compatible Congress computer, please note that you need to prepare it according to the instructions below, before taking it to the speaker room:

Convert it to PowerPoint or PDF.
Use a common font, such as Arial, Times New Roman, Verdana etc. (Special characters might be changed to a default font on a PowerPoint-based PC).
Insert the images as JPG files (and not TIF, PNG or PICT – these images will not be visible on a PowerPoint based PC).

As previously mentioned, we strongly recommend scheduling a technical rehearsal and testing the Presentations during the rehearsal. Please note that an extra charge might incur.

Please plan directly with the Congress Audio Visual Coordinator, Mike Perchig at: nest@nest-av.com

Due to CE accreditation criteria for this Congress, the following rules apply:

WSAVA Logo should NOT be used in any promotional materials created by the supporter.
Materials created by companies should NOT utilize the main event marketing look and feel.
When promoting your symposium, please always indicate on any of your promotional materials “Sponsored Symposium – non-CE session”
When promoting your symposium, you are allowed to use the phrase: “Official symposium of the 51^st World Small Animal Veterinary Association World Congress”, which will take place in Warsaw, Poland 13-15 October 2026.

In addition, it is not permitted to use the WSAVA 2026 logo on any of the symposia materials.

The final session agenda should include the following information:

Session Title (up to 110 characters including spaces)
Session Description (up to 200 words, you can also include hyperlinks inside of it)
Speaker Presentations Titles
Timing – duration of each speaker presentation and full timing of the agenda
Speaker/Moderator Full Name
Speaker/ Moderator Country
Speaker/ Moderator E-mail
Speaker/ Moderator Affiliation
Speaker/ Moderator Bio and Photo (please see specs below)

Please see below specs for Speaker Bio and Photo.

Speaker Bio – up to 200 words.
Speaker Photo – 180×240 px, JPG Format

Guidelines to follow when creating your promotional items and content:

When creating adverts for mobile app, program book and mailshots is allowed to promote product, symposia, or company promotion. Only when promoting symposia please add the following text inside: Sponsored Symposium – non-CE session

1.Mobile App Push Notification

For supporters entitled to a push notification as per their signed contract, kindly submit the text by

Thursday, 10 September to asinapova@kenes.com according to below guidelines:

Message Title – Maximum 40 characters including spaces
Message body – Maximum 140 characters including spaces
Preferred date and exact local time, please coordinate with your industry coordinator
*Note the final schedule will be determined closer to the Congress, considering other push notifications.

Push notifications will be sent out during breaks in order not to disturb the participants who are inside the halls.

2.Mobile App Advert

For Supporters sponsoring the App please send via email to and asinapova@kenes.com by Thursday, 10 September.

File format: PNG or JPG (up to 800 KB)

Size: 780 x 1688px

3.Onsite Bag Inserts

Bag inserts are to be printed and delivered by the supporter.

Should you be entitled to a bag insert as per your contract, please follow the procedure below:

Please submit the final artwork (prior to printing) for approval no later than Thursday, 10 September via email to asinapova@kenes.com
The bag insert should not exceed a double side of standard A4 dimensions.
When promoting your Symposium, please include the following disclosure: “Sponsored Symposium – non-CE session”. Please check the latest registration numbers with the Industry Coordinator before

Important Notes Regarding Shipping of Bag Inserts:

Bag inserts must arrive at the venue no later than Sunday,11 October to be included in the Congress bags.
Please inform us who the sender of your package is, including full name and contact details.
Merkur Expo Logistics is the official logistic agent for the WSAVA 2026 Congress. To ensure the safe and timely arrival of your inserts, we strongly recommend sending the inserts via Merkur warehouse (fees will incur). Further details can be found in the in the Shipping Instructions
Packages should be labeled with the supporting company name, name of the responsible person (who will be onsite), and the name and date of the event. Please also make sure to state ‘Bag Inserts on all packages.
Direct deliveries to the venue MUST be coordinated in advancewith Merkur. Please share with Merkur the full delivery details such as sender name, number of boxes, tracking number, weight, dimensions. Please note that all materials entering the venue incur a handling charge (including bag inserts and display items). No other company is permitted to deliver operating, and handle goods inside the venue
Any deliveries made directly to the venue without going through the official logistics agent will be at the supporter’s own risk. If they do not arrive on time or are misled, the Congress organizers and official logistics agent will not take any

4.Exclusive Pre and Post Email Blast

5. Joint E-mail Blast

For the joint e-mail blast, please prepare two files according to the following specifications:

1 Banner/Image Format: JPEG Width: 300 pixels Height: 250 pixels
1 PDF or any website (to be linked to the banner/image)

Please send the required file(s) to the Industry Coordinator: Aleksandra Sinapova at asinapova@kenes.com and no later than Thursday, 10 September.

Important notes for both Pre and Post, Joint Mailshots:

In case the webmail is promoting a sponsored session, please include the following disclaimer: “Sponsored Symposium – non-CE session”.
It is not allowed to use the WSAVA logo.
The event’s banner will be added to the webmail’s header by Kenes.
The “From” field will be “WSAVA 2026 Supporters”.
The E-mail Blast will be sent out to the preregistered delegates who have agreed to receive promotional material from supporters.
Content received after the deadline may be processed for an additional fee.

Symposium supporters have the option to create signage promoting their symposium according to the guidelines below. The symposium signage should be produced by the supporter.

1.Session Hall Signage

Self-Standing Sign at the Entrance
One stand-alone sign to be placed at the entrance of the session hall 30 minutes prior to the sessions published start time. Please make sure to indicate the following disclosure on the sign: “Sponsored Symposium – non CE session”.

Stage Banners
1 x free standing vertical sign to be placed on/next to the stage. Maximum dimensions: 150cm wide x 250cm high.
Banner placed in front of the head table facing audience. (Please refer to Section 4: Symposia Session Halls Onsite).

2.Self-standing signage in the Exhibition Area

Wi-Fi

Free Wi-Fi will be available at the Congress venue. Please be aware that public Wi-Fi capacity is limited. Therefore, it is restricted to email and web browsing activity.

Meeting Rooms / Hospitality Rooms

Supporters interested in renting a meeting room during WSAVA 2026 Congress should contact Industry Liaison & Sales, Mrs. Nikol Karabelova at: nkarabelova@kenes.com

Waste Disposal

Onsite Badges

Catering

Catering is exclusive to Belvedere and should be ordered advance. Supporters who wish to order food and beverages for their symposium and/or meeting room are welcome to do so directly with:

For Catalogue, click here

For order form, click here

For Credit Card authorization, click here

Please send the order form and the excel catalogue with your chose to maja.kurowska@belvedere.com.pl

For your information, refreshments (included in the registration fee) will be served in the exhibition area as per times scheduled in the scientific program.

Hostesses & Temporary Staff Hire

Coming soon

Badge Scanner/ Lead Retrieval System

Advantages of the K-Lead application:

Seamless Integration: Download directly to your device; no extra hardware needed!
Effortless Scanning: Quickly scan attendee badges to capture leads.
Customizable Notes: Add personal comments to each lead for better follow-up.
“Quick Scan” Function: Ability to quickly scan delegates as they enter the symposium hall.
Instant Access: Get real-time lead information for immediate engagement.
Universal Compatibility: Download from the Apple Store or Google Play using “Kenes K-Lead App.

Cost per unit: 750 EUR (excluding 4% credit card charges fees, excluding VAT if applicable).

Device is NOT included!

Deadline: Thursday, 24 September

Onsite rate of 850 EUR will be applied for order received after above deadline.

Unlock the Power of K-Lead Plus:

Automated Follow-up Emails: Immediately after scanning, send personalized emails to every lead. Make every connection count without lifting a finger!
Tailored Email Customization: Craft the perfect message with customizable subject lines, email content, and signatures. Attach PDFs to add a polished, personal touch that stands out.
Timely Engagement: Say goodbye to the hassle of manual follow-ups. K-Lead Plus handles it by sending tailored emails right after each scan, keeping your brand top of mind.
Trackable Insights: Monitor how your emails perform with engagement metrics. Learn what works and refine your strategies for maximum impact, ensuring you’re always improving.
Compatibility: K-Lead Plus requires at least one K-Lead license purchased.

Cost for K-Lead Plus: 350 EUR

Key Notes for K-Lead and K-Lead Plus:

Device Not Included: The application must be installed on your personal or company device (tablet/smartphone).
Reliable Data: Participant badge barcodes carry contact details as provided by registrants or their agencies. Note: Group registration may contain generalized information.
Content Responsibility: Information content is managed by the registrant or their agency, not Kenes Group or the Organizing Committee.
Easy Reservation: Secure your Wireless Barcode Reader in the Exhibitor’s Portal https://exhibitorportal.kenes.com.
GDPR Compliance: We’ve updated our privacy policy in compliance with GDPR. Your personal data won’t be shared without consent. Presenting your badge for scanning implies consent to share your details.
By purchasing the K-Lead and the K-Lead Plus, Exhibitors and Sponsors agree to Data Processing Agreement.

How to order K-Lead and K-Lead Plus? -> Please access the Exhibitor’s Portal https://exhibitorportal.kenes.com

API Integration

How it works:
Instant API Access – Scan delegate badges using your own app and retrieve full attendee details.
Real-Time Sync – Automatically update your CRM.
CRM Compatibility – Integrates with major CRM systems like Salesforce, HubSpot, and Microsoft Dynamics.
Data Accuracy – Ensure accurate, up-to-date delegate info, reducing manual entry errors.
Custom Mapping – Adapt data fields to fit your CRM’s structure.
Secure & Compliant – Advanced encryption ensures data protection.
Analytics & Reporting – Gain insights on leads and engagement.

Benefits of this solution?

Saves time by eliminating manual entry
Enhances lead accuracy and efficiency
Integrates effortlessly with your existing tools

To get a quote and place your order, please reach out to the Exhibition Manager E-mail:asinapova@kenes.com

Cost:
License per event: €1800 invoiced before the event

Deadline: Thursday, 24 September

Maximize your Participant Experience – Use our innovative technologies for your Symposium

Kenes is proud to deliver a wide variety of quality onsite technology products and services.
We offer:

Live Streaming and many more products designed for capturing and recording symposium content.
Voting, Evaluations, and more products designed for increasing participant’s interaction during symposium sessions.
Translation services for any language are available in two options. The conventional approach involves local interpreters and the use of headphone receivers. Alternatively, we offer a cutting-edge AI-powered solution. With this innovative method, participants can access live translations and captions seamlessly by scanning a QR code on their mobile phones.

We also provide tailor made customized solutions – contact us to make it happen!

PLEASE NOTE: All product solutions are offered exclusively by Kenes Group.

Please contact us to discuss your needs and our relevant solutions.

Please submit your order by Wednesday, 16 September. Orders received after the deadline will incur rush fees.

Kindly note that Merkur Expo Logistics GmbH is the sole official on-site agent nominated by Kenes Group to handle all in/out shipments arriving to this Conference.
Contact details:

Deliveries and Shipments

Contact details:

Merkur Expo Logistics GmbH

Patricia Zintel

E-mail: Patricia.Zintel@merkur-expo.com

Mobile: +49 (0) 170 2229525

For shipping instructions please click HERE

We strongly recommend sending your materials to Merkur warehouse in Germany.

Deadline: Monday, 05 October

It has an additional cost but by doing so you make sure that your items arrive safely and on time to the event.

In order to receive a price quote for handling and to assure arrival of your materials, please be sure to complete the “Pre-advise” form included in the shipping instructions.

Kindly note that all shipments should be ensured from point of origin.

Congress Organiser

Kenes Group
Rue François-Versonnex 7
1207 Geneva, Switzerland
Tel: +41 22 908 0488
Fax: +41 22 906 9140

Hotel Sales Manager

Milena Nedyalkova
E-mail: mnedyalkova@kenes.com

Industry Coordinator

Aleksandra Sinapova

M: +359 895 76 0548|

E-mail: asinapova@kenes.com

Audio Visual Coordinator

Mike Perchig

E-mail: nest@nest-av.com

Industry Liaison & Sales
Nikol Karabelova

Tel: +41 22 908 0488 Ext: 293 | E-mail: nkarabelova@kenes.com

Registration Specialist
Sandra Silva
E-mail: reg_wsava26@kenes.com

Product Marketing Coordinator

Olaya Espejo

E-mail: oespejo@kenes.com

Contractors:

Catering

Belvedere

Email address: maja.kurowska@belvedere.com.pl

Onsite Logistic Agent, Material Handing & Customs Clearance Agent

Merkur Expo Logistics

Patricia Zintel

E-Mail: patricia.zintel@merkur-expo.com

Mobile: + 49 (0) 170 2229525

Hostesses & Temporary Staff Hire

Coming soon